The Legal Impacts of COVID-19 in the Travel, Tourism and Hospitality Industry

THE EUROPEAN AND GREEK LEGAL FRAMEWORKS 157 consumer protection. Consumers should not be forced to accept the vouchers, but encouraged to voluntarily accept those that are insolvency-protected and valid for at least one and a half year, instead of money. Besides, many European consumers are tremendously hit by the crisis, not only because of the health risk but also because of the economic consequences of confinement measures, due to which they have lost jobs and income. As a result, many consumers might not afford any more the trips booked before the beginning of COVID-19 crisis.

RkJQdWJsaXNoZXIy MTE4NzM5Nw==