365 LEGAL IMPACTS OF COVID-19 IN THE TOURISM INDUSTRY - provide accessible and clear information (including in Braille, subtitles, videos, etc.) in multiple languages; 5 - foster affordable and fair travel insurance schemes or guarantee systems that include cancellation fees and the costs of treatments, quarantine and repatriation; 6 - foster the development of financial instruments to support tourism service providers; 7 - simplify procedures and reduce the administrative burden for tourists in dealing with tourism service. Subsection ii): Information 1 - provide up-to-date and relevant information regarding the travel, made available on the authorities’ official platforms and in multiple languages; 2 - promote the use of cross-border voluntary approved and interoperable contact tracing apps (if available), following personal data protection and other applicable laws, to warn tourists of potential risks; 3 - inform following the “Recommendations on the Use of Georeferences, Date and Time in Travel Advice and Event Information” adopted by the UNWTO. Subsection iii): Assistance The host country must: 1 - ensure that the tourism service provider is in the position to appropriately assist the tourist in emergency situations: i) available relevant information; ii) distance communications and alternative travel arrangements; iii) necessary meals, transport and accommodation in case it is impossible to ensure the tourist’s return as contractually agreed; and iv) tourist’s legal situation and rights. 2 - ensure that the accommodation service providers are equipped with the necessary information and communication channels; - cooperate with the relevant authorities of the host country: i) the identity, health condition and location of tourists; ii) how the emergency situation affects the provision of accommodation services by the provider; iii) how aid might be provided; iv) the state of health and well-being of the tourists; and v) how tourists might be contacted and removed from danger and repatriated.
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