ICT as an Instrument for more Efficient Administrative Control of Tourism Activities: Towards Smart Tourism1 Alejandro Corral Sastre2 Abstract; 1. Introduction; 2. Tourism in Spain: A Strategic Sector for the Economy; 3. Intelligent Tourism: Making a More Sustainable Tourism; 3.1. The development of Smart Cities as a necessary preliminary step to the development of smart tourism; 3.2. Smart tourist destinations; 3.2.1. Big data and the reuse of tourist information; 3.2.2. The Internet of Things and connectivity; 3.2.3. Cloud computing; 3.2.4. Blockchain; 3.3. The use of ICT to reach higher levels of sustainability and tourist quality; 3.3.1. Destination’s support capacity; 3.3.2. The residents’ participation in the decision making; 3.3.3. Improvement in mobility and energy efficiency in cities; 3.3.4. Increase in the quality of tourism services and economic profitability; 4. The Main Challenges before Smart Tourism; 4.1. Data protection and privacy: the importance of privacy in the design and by default; 4.2. Inclusive technological development; 4.3. Digital tourism detox; 4.4. The collaborative economy in tourism; 5. The Control Activity of Public Administrations in the Digital Ambit; 6. Conclusion; 7. Bibliography. Abstract This paper analyses the use of Information and Communication Technologies (hereinafter, ICT) as a means to achieve sustainable tourism development. In this sense, the concept of intelligent tourism must go beyond the mere use of this technology to increase economic returns, which should help to maintain the carrying capacity, respect the environment and the social and cultural environment of the destination. For this, technologies such as big data, cloud 1 This work is part of the Research Project on Data Protection, Security and Innovation: Challenges in a global world after the European Data Protection Regulation, Ref. DER2016-79819-R, of the Ministry’s R+D+i program of Economics and Competitiveness, of which Ph.D. Mr. José Luis PIÑAR MAÑAS is the principal investigator: www.privacidadyacceso.com. 2 Professor of Administrative Law in San Pablo-CEU University of Madrid; PhD in Law; Lawyer.
RkJQdWJsaXNoZXIy MTE4NzM5Nw==